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Latest 'How To' documents: For NetPilot and SoHoBlue Units
Chapter 1 - Start-up
(a) What each link on the welcome page is.
(b) How Admin or a User can log in from the Internet.
(c) How to choose the correct option/s from the drop down list on the Connectors main screen.
(d) How to manually configure your unit, using a public IP address on the Internet connection.
(e) This document will assit you in migrating your Version 3 configurations to a Version 5 unit in the Aladin Upgrade scheme, including users and emails.
(f) How the Administrator can change the Admin or User's password.
(g) How a user can change their own password.
(h) Cable Characteristics
Chapter 2 - Licences
(a) How to add a licence on your unit.
(b) How to delete a licence on your unit
Chapter 3 - Online
(a) How to manually upgrade your unit from 4.1.8 to 5.0.2.
(a) How to manually upgrade your unit from 5.0.2 to 5.1.3.
(b) How to register your unit on-line
Chapter 4 - Email
(a) How to set up your email, in the below sections:
- Changing Email Server settings
- Email Times
- User Accounts
- Configure Email Client e.g. Outlook
(b) How to allow access to Webmail from a PC client with a fixed IP Address
How to allow access to Webmail from a PC client without a fixed IP Address
(c) How to permit an external Address to Mail Relay through your unit.
(d) Some explanations of words used in the email logs.
(e) How to copy an internal user's email to an external account.
(f) How to change the Administrator's Email Address on your unit.
Chapter 5 - Firewall
(a) A definition of each Trust Group that is in the firewall.
(b) How to set-up V3 firewall commands on a V5 firewall.
(ba) How to enable external access to your Intranet Web Server.
(bb) How to enable external access to the IMAP/POP3 mail-reading server.
(bc) How to enable external access to SMTP mail posting server.
(bd) How to enable external access to SMTP mail posting server. (If the mail is sent to your ISP first).
(be) How to enable external access to the FTP server.
(bf) How to allow outgoing connections.
(bg) How to enable external access and encryption to the management screens.
(bh) How to enable external access for Tech Support.
(c) How to open a port on the Trusted LAN to Ping the Internet
(d) How to allow FTP from Trusted to Internet on the Standard Firewall.
(e) How to allow FTP from Trusted to Internet on the Advanced Firewall.
(f) How to add a specific IP Address or Range to the ADMIN Trust Group for remote Admin access.
(g) How to gain remote access from any address to the unit.
(h) How to control masquerading (NAT-ing) through private addresses and firewall settings.
Chapter 6 - Factory Reset, Reboot and Shutdown
(a) How to Factory Reset the unit using a monitor and keyboard. This method is without the use of the management screens.
(b) How to Factory Reset your unit via the Management screens.
(c) How to reboot your unit.
(d) How to Shutdown your unit.
Chapter 7 - Miscellaneous
(a) How to change the size of the cache on your unit.
(b) How to Clear the Cache on your unit.
(c) How to add a Network Time Protocol Server to your unit.
(d) How to delete a Network Time Protocol Server on your unit.
(e) How to set the Time and Date manually.
(f) How to set the TimeZone on your unit.
(g) How to view the Interface List on your unit.
(h) How to view the Network Diagnostics on your unit.
(i) How to change the Host and Domain Name.
(j) How to change the Time bands on your unit.
Chapter 8 - Static Route
(a) How to add a static route to your unit.
(b) How to delete a static route from your unit.
Chapter 9 - DNS Server
(a) How to enter a DNS Server on your unit.
(b) How to delete a DNS Server from your unit.
Chapter 10 - User Accounts & Groups
(a) How to add, edit, copy or delete a User Account on your unit.
(b) How to select Version 3 Web Authentication options on your Version 5 unit. A brief description for each of the new options given.
(c) General information on User Groups.
(d) How to create a User Group' on your unit, and general information.
(e) How to delete a User Group on your unit.
Chapter 11 - CSV
(a) How to set-up CSV lists on your unit.
Chapter 12 - Site Lists
(a) General Information on Site Lists and how Site Lists are connected to User Groups.
(b) General Information on Site Lists and how Site Lists are connected to
(c) General Information on default Site Lists that are Whitelists.
- How to create, edit or delete Whitelists.
- How to test your Site Lists against your Users.
(d) General Information on default Site Lists that are Blacklists and Redlists.
- How to create, edit or delete a Blacklist or Redlist.
- How to test your Site Lists against your Users.
(f) How to add a Whitelist with the specific sites.
- How to add Timebands to specify when the site can and cannot be visited.
- How to add the Whitelist to the Global Group so it will apply to all users.
(g) General Information on how Regex is used in Site Lists on the unit with Smartfilter and Netsweeper.
(h) General Information on how Regex is used in Site Lists on the unit with Guardian.
(i) Overview of Guardian.
- How to read the information given whilst using the Test URL-filtering on the unit.
(i) Overview of Netsweeper.
- How to read the information given when using the Test URL-filtering feature on the unit.
(i) Overview of Smartfilter.
- How to read the information given when using the Test URL-filtering feature on the unit.
Chapter 13 - URL-Filtering
(a) Smartfilter URL filtering categories listed with Equiinet's recommendation for category blocking, a short description of each category.
(b) Netsweeper URL filtering categories listed with Equiinet's recommendation for category blocking, a short description of each category.
Chapter 14 - Proxy and Privacy Settings
(a) How to change the Privacy Settings' on your unit.
What each Privacy Setting' does and what the extra headers text box is for.
(b) HTTP headers
(c) How to set your proxy settings correctly on your web browser.
Chapter 15 - Active Directory
- Active Directory setup.
- How to add Site lists to your unit.
- A quick look at Active Directory.
- How to add a User Group' that will match your Active Directory Security Group'.
- How to add a User' to the unit to match an individual in a Security Group'.
- How to set-up your unit to use Active Directory on a Windows 2000/2003 Server.
- Five Tips for this document and Setting students PC's for URL-filtering.
Chapter 17 - Fileshare
Chapter 18 - Port-Forwarding
(a) How to set up port-forwarding on your unit with the Standard Firewall.
(b) How to set up port-forwarding on your unit with the Advanced Firewall.
(c) How to set up pcAnywhere on your unit using the Advanced Firewall.
(d) How to port-forward VNC from specific hosts to a single host on a customer's LAN.
(e) How to port-forward VNC from any host on the Internet to a single host on a customer's LAN.
(f) How to port-forward VNC from any host on the Internet to several different hosts on the LAN.
(g) How to set-up remote desktop on your unit using the Standard firewall.
Chapter 19 - Email Filter Policy *Section 1*
(a) Step-by-step process on setting up your Spam system using Spam Assessment, Sophos email scanning and Email Filter Policy licences
(b) How to teach the unit Bayesian Ham and Spam Emails by using the Spam and Virus licences.
- How to reclassify emails as Ham or Spam (19ba and 19bb)
- The new Grey listing feature is explained briefly
(ba) How to add a reclassify footer to emails using Email Filter Policy, which will allow admin and any other user to reclassify their mail as Ham or Spam.
(bb) How any user can reclassify their emails if the reclassify footer is not shown.
(c) White Paper - using Bayesian Filtering with Spam and Ham emails.
(d) What each Email Filter Policy Setting allows you to do:
- Configuration of the Policy Tree
- Reset
- Basic Email Tests
Understanding the structure of the Email Filter Policy Tree
What makes up the Email Filter Policy tree?
- Pattern
- Action
- Policy
- Template
A brief description on the Quarantine and Review & Learn options
(da) The three settings of Email Filter Policy explained in more detail.
(db) How to activate the forward a copy' Action' in the Policy Tree'.
(dc) General Information on Templates'.
(dd) General Information on Actions'.
(de) How to create an Auto Responder.
(df) General Information on Patterns'.
(dg) General Information on Policies'.
Chapter 19 - Email Filter Policy *Section 2*
(e) How to classify single or bulk amounts of emails caught in Quarantine.
How to view summaries of the email headers.
- How to view the full email headers.
- A brief description of the options given in the drop down list of Quarantine.
(f) How to view the mails gone through the unit and Reclassify them if necessary.
- How to view summaries of the email headers.
- How to view the full email headers.
(g) How to Block domains, specific email addresses, words or phrases within Email Filter Policy.
(h) How to allow domains, specific email addresses, words or phrases within Email Filter Policy
(i) How to block or allow a certain size or type of an attachment within Email Filter Policy. (Please use Chapter 19 (ia) in conjunction with this Chapter)
(ia) List of attachments and the string which should be entered into a Pattern' within the Email Filter Policy on the unit.
(j) How to create an Out-of-Office rule in the email filtering policy section, this is broken down into the following four sections:
- Creating a Template
- Creating an Action
- Creating a Pattern
- Entering the Out of Office function
(k) How to create a rule for the whole company to send internal mail only.
How to create a rule for one or many individual/s to send internal mail only.
Chapter 20 - VPN
(a) A definition of each Trust Group that is in the firewall, and each Network Profile.
(b) How to configure an IPSec VPN connection from a unit or PC to unit.
(c) How to configure a CIPE VPN connection from one unit to another.
(d) How to configure a RoadWarrior profile.
(e) How to add a VPN tunnel via SafeNet SoftRemote Client.
(f) How to edit, delete and de/activate a VPN Profile.
(g) How to set-up an Open VPN Roadwarrior profile with a Vista machine.
(ga) How to select a static IP address for OpenVPN client
Chapter 21 - Sawmill
(a) Spreadsheet
(c) How to add the new Web Filter Config file for Sawmill.
- How to create the Web filter Profile on Sawmill.
(d) How to create a new profile on Sawmill. (Please use the Sawmill Spreadsheet along-side this chapter).
(e) How to set-up a schedule within Sawmill, to send reports via email and update your database daily.
(f) How to add a user to Sawmill.
(g) How to find out the time which a user tried to visit a block site using Sawmill.
(h) How to Back-up one or all the Profiles in Sawmill.
- How to Restore the Back-ups on to another device with Sawmill
(i) How to use the Calendar and Date Range options.
- How to quickly update your Database
- How to change the table options and layouts.
(j) How to allow FTP in a Controlled' Trust Group through the firewall on the unit.
- How to set-up Sawmill to retrieve logs from an external unit.
Web filter Config file
Chapter 22 - BackUp
(a) What is included in each of the back-up files.
(b) How to send an auto backup file by email to a certain recipient.
(c) How to restore a backup file onto your unit.
