Renewing Your UTM Services Licenses

The 'Renewal Process' is exactly the same as adding a license for the first time - except you will be asked for less information - the system should have retained all your organisation's details etc. So if you were the person that undertook the original installation then this process should be very familiar.

If you are new to this process - follow the steps below. If you are still not sure, we recommend you utilise the services of one of our trained and accredited resellers.

Be aware that adding a new license overwrites an existing license for a particular UTM service. So if your old license still has a month to run, and you want to stretch coverage out to the maximum - wait until a few days before expiry to complete Step Three below. It's probably a good idea to complete Steps One and Two in plenty of time - so its not all a last minute scramble !

Follow these three easy steps to Renew your License !

Step One
Purchase a new subscription and obtain a new 'Proof Of Purchase' (POP) code.
If you are an End User, to purchase online : Click Here!

If you are an accredited EQ-Partner, you can visit the partners web site (you will need your password details) and purchase on line on behalf of your end user: Click Here!

Step Two
Download and read the documentation appropriate to the License you need to renew.
For all UTM Getting Started Manuals - Click Here!


Step Three
Logon as ADMIN on to your unit and follow the steps in adding a license. Your new license will overwrite the old one, so there is no need to delete the old license.